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Privacy Policy

This Privacy Policy is for the website www.tgocreative.co.uk and served by T’GO Creative Limited (T’Go) and governs the privacy and users who choose to use it.

Please read the following privacy policy to understand how we use and protect the information that you provide to us.  We are committed to using this data in accordance with relevant data protection laws such as the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

T’Go are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

T’Go may change this policy from time to time by updating this page.  You should check this page periodically to ensure that you are happy with any changes. This is policy is effective from 1stMay 2018.

What we collect

T’Go will only collect information from you with your submission and consent.  If we request your email or phone number, we will detail what purpose we will use these for at time of submission.

We may request the following information:

  • Name
  • Job Title
  • Contact information including email address
  • Demographic information such as postcode
  • Other information relevant to client survey’s/promotions

What we do with the information we gather

T’Go require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use this information to improve our product and services
  • We may periodically send promotional emails about products, special offers or other information which we think you may find interesting, using the email which you have provided
  • From time to time we may also use your information to contact you for market research purposes. We may contact you by email or phone or mail.
  • We may use the information to customise the website accordingly to your interests.

Security

T’Go are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

 

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.   We may use both session cookies and persistent cookies.  A session cookie disappears after you close your browser.  A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.  Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

We may use third party cookies in connection with our website as well, two in use on our website are Facebook Remarketing Pixal and Google Analytics.  For instance, we use Google Analytics to collect and process certain analytical data. Google Analytics collects information anonymously. It reports website trends without identifying individual visits, You can opt out of Google Analytics without affecting how you visit this site.

T’Go may also automatically record certain information from your device by using various types of technology, including clear ‘gifs’ or ‘web beacons’. Clear gifs (also known as web beacons or pixel tags) are small, invisible graphic images that may be used on our service or in emails relating to our service to collect certain information to monitor user activity.  This information is automatically collected and may include your IP address, web browser or device type, page viewed, dates and times of access to our site.

We may use these technologies to collect information from your interaction with emails, such as whether you clicked or opened a message. This information is collected from all users and may be connected with other information about you, this information will be considered personal and treated accordingly.

 

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include, the right to:

  • request access to your personal data;
  • request correction of your personal data;
  • request erasure of your personal data;
  • object to processing of your personal data;
  • request restriction of processing your personal data;
  • request transfer of your personal data; and
  • withdraw consent previously given by you.

For more information on your rights please visit the Information Commissioner Officer’s website (www.ico.org.uk)

Email Newsletter

T’Go uses mailchimp email newsletter software  to inform subscribers about products and services supplied by us. Users can subscribe through an online automated process should you wish to do so at your own discretion.  Some subscriptions maybe by manually processed with prior written agreement with user.

Subscriptions are taken in compliance with the UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal date is passed on to third parties nor shared with companies and people outside of the company that operate this website.  Under the Data Protection Act 1998 you may request a copy of the personal information held about you by T’Go mailchimp account.

Email marketing campaigns published by this website or T’Go may contain tracking facilities with the actual email. Subscriber activity is tracked and stored in a data base for future analysis and evaluation.  Such tracked activity may include, the opening of emails, forwarding of emails, the clicking of links within the content,  dates and frequency of activity.

How to contact us

Please contact info@tgocreative.co.uk for the control of your personal information.

You may choose to restrict the collection or use of your personal information in the following ways: -

  • If you have previously agreed to us using your personal information for direct marketing purpose, you may change your mind at any time by emailing or writing to us.
  • If you believe we are incorrectly holding your personal information, please request that we remove all information about you.

We will not sell, distribute or lease your personal information to third parties, unless we have previously asked your permission or are required to do so by law.

You may request details of your personal information which we hold about you under both UK and EU Law.  If you would like a copy of the information held by T’Go please email or write to us.

If you believe the information T’Go holds on you is incorrect or incomplete, please contact us as soon as possible via email or mail.  We will promptly correct any information found to be incorrect.